Subject: Re: LSM Joining Case Test - Rahul Kumar
From: Rahul Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Dec 2019 05:23:52 -0500

| | LSM Joining Case Test

Name | Rahul Kumar
E-mail | [email-masked]
Phone Number | (+91) 9877558126
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Confirmation for the is there and customer is also having an alternate option to get ticket after boarding in the flight as well.
Customer secure address and timing that he wants to hear on the conversion.So customer is satisfied there .

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1. Good communication.
2. High patience in opposite.
3. Power/motivation must be there .
4. Tell them what they wants to here and satisfaction of customer must be there .
5. Begin with the greetings.

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