Subject: Re: LSM Joining Case Test - VINAY SHARMA
From: VINAY SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 Dec 2019 04:51:03 -0500

| | LSM Joining Case Test

Name | VINAY SHARMA
E-mail | [email-masked]
Phone Number | (+91) 7248199963
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This blurb is sufficiently informative for the Customer. The customer representative had given all required details to the customer. The representative should have also told customer for  "Instant download E-ticket facility". And at last could have wish his/her customer  a great time at the event with a good ending chat line.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | SHOULD CAREFULLY UNDERSTAND THE CUSTOMER QUERY.

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