Subject: Transcript of 27 Dec 2019 14:46:59. Operator: Ralph. Visitor: Andrew Curry
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 27 Dec 2019 08:55:34 -0500

Chat transcript

	
		
			Name: Andrew Curry
		
			E-mail (optional): [email-masked]

	
		ref https://www.google.com/

	Ralph Fri, 12/27/19 01:46:59 pm UTC
	
		Hello! How may I help you?
	
		Hello Andrew

	Andrew Curry 01:47:29 pm
	
		Good morning!
	
		We've never used a travel agent before. We are planning a 2 country trip this spring and I'm exploring our options.

	Ralph 01:48:33 pm
	
		I see. Do you have any cities in mind that you want to explore?

	Andrew Curry 01:50:01 pm
	
		I'd like to get an idea of what the fee structure is. We would only need help with booking air travel, since we will be with family/friends in Lisbon and Athens. Does your company focus more on the experiences and adventures?

	Ralph 01:51:23 pm
	
		Our services form a complete package. The accommodations we work with are all handpicked and we have longstanding relationships with them allowing us to ensure your trip runs as smoothly as possible.
	
		Just to confirm, you are only looking for flight tickets?

	Andrew Curry 01:52:42 pm
	
		That's right. We'll be staying with family in both places.

	Ralph 01:53:43 pm
	
		Unfortunately, as we specialize in complete packages and don't provide individual services we would be unable to help you with this request. If you would like us to prepare a proposal for a complete trip package including our expert trip planning, on-the-ground concierge service, accommodations, transfers, excursions and other local services we are happy to assist.

	Andrew Curry 01:55:03 pm
	
		Ok it sounds like we don't need to go any further. I'm glad we had this chat service to figure that out early and easily. Thanks so much for your time and assistance.

	Ralph 01:55:27 pm
	
		You are welcome
	
		It was nice talking to you. Have a great day, goodbye!

	System 01:55:34 pm
	
		Ralph archived the chat

	8m 35s

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