Subject: Re: LSM Joining Case Test - Ravi Shankar Pandey
From: Ravi Shankar Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 20 Dec 2019 04:56:39 -0500

| | LSM Joining Case Test

Name | Ravi Shankar Pandey
E-mail | [email-masked]
Phone Number | (+91) 9554378394
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | No blurb 4 is enough for the customer satisfaction. Because if the customer want to deliver his ticket at hotel then he/she can change his delivery address by the help of guidelines.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service like if customer ask about any query related to his concern and we provide all help related to his concern. Then customer is satisfied but if we talk about great customer service then after the resolution if any new offer or package is recently launches then that is good that we provide the details of that offer.

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