Subject: Transcript of 16 Dec 2019 11:50:04. Operator: Ralph. Visitor: Gracienne GRASSO
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 16 Dec 2019 05:58:26 -0500

Chat transcript

	
		
			Name: Gracienne GRASSO
		
			E-mail (optional): [email-masked]

	
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	Ralph Mon, 12/16/19 10:50:04 am UTC
	
		Hello! How may I help you?

	Gracienne GRASSO 10:50:11 am
	
		hello

	Ralph 10:51:01 am
	
		hello there

	Gracienne GRASSO 10:52:13 am
	
		My husband and I together with our son (3 adults) will be visiting Prague on Wednesday, 18 December 2021 to 21 December 2021.  We have already booked the flights, the hotel and the transfers from airport to hotel.  Is it possible to plan just 3 whole days. thanks

	Ralph 10:52:46 am
	
		Just to confirm you already booked flight, hotel and transfer?

	Gracienne GRASSO 10:52:59 am
	
		Yes

	Ralph 10:53:50 am
	
		Our services form a complete package. The accommodations we work with are all handpicked and we have longstanding relationships with them allowing us to ensure your trip runs as smoothly as possible. Booking your accommodation separately will in fact increase the overall cost of your trip as our margin comes primarily from the hotel commission.
	
		Unfortunately, as we specialize in complete packages and don't provide individual services we would be unable to help you with this request. If you would like us to prepare a proposal for a complete trip package including our expert trip planning, on-the-ground concierge service, accommodations, transfers, excursions and other local services we are happy to assist.

	Gracienne GRASSO 10:55:23 am
	
		how much will it cost each if we were to cancel the hotel and transfers

	Ralph 10:57:18 am
	
		all our sample itineraries that you’ll find at the below link have a Price Guide function where you can enter the number of people traveling, month of travel and category of accommodation to get an instant price estimate.

http://www.jaywaytravel.com/itineraries

	Gracienne GRASSO 10:58:05 am
	
		ok.  thank you.  best regards

	Ralph 10:58:09 am
	
		you are welcome
	
		It was nice talking to you. Have a great day, goodbye!

	System 10:58:25 am
	
		Ralph archived the chat

	8m 21s

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