Subject: Re: LSM Joining Case Test - Mr Rashid
From: Mr Rashid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 16 Dec 2019 04:58:32 -0500

| | LSM Joining Case Test

Name | Mr Rashid
E-mail | [email-masked]
Phone Number | (91) 9911870520
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Blurb 2, is the right answer of the query. Because its correct ways to ensure you receive your tickets on time or not, if someone available at hotel reception to sing for delivery, its always
important to cross check contact number delivery address provided by customers.Blurb 2, cover all the major points making it the most suitable choice. like ensuring contact number and address.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good and great customer service is when you provide the "extra mile" for the customer. Providing what the customer needs. but also going out of your way to do it. It also to make the customer very happy that you took the call and resolve their issue and make a very good impression on customer not only for you but for the company that represented you.

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