Subject: Re: LSM Joining Case Test - Dimpy Chawla
From: Dimpy Chawla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Dec 2019 08:59:45 -0500

| | LSM Joining Case Test

Name | Dimpy Chawla
E-mail | [email-masked]
Phone Number | (91) 9582847077
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I am selecting Blurb 4 because somehow in this blurb I think we are satisfying the customer's needs as we are fulfilling all the demands as well as he is not getting any trouble while getting his tickets for the show which he is willing to watch.  And for most, we have to satisfy the customer's needs without giving him any trouble. By ensuring his full needs we are also providing great customer service as well.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

In my opinion, Good customer service is providing everything to the customer what he wants.
But great customer service means ensuring that he is getting everything that he wants in the proper manner without having any kind of trouble.
In great customer service, we have to give our best to satisfy the customer's demand on time without any error.
In other words, great customer service means providing him everything and after all that services he should satisfy what we serve to him.
For the customer service executive, this is for most priority to satisfy the customer's need without giving him any kind of trouble.

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