Subject: Arabic Language Test - Nehal Ahmad
From: Nehal Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Dec 2019 06:40:45 -0500

| | Foreign Language Screening Test

Name | Nehal Ahmad
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | In case of the above-mentioned issue, first and foremost, I'd seek apology for the commission of a mistake in terms of entering the wrong address. I would, thereafter, ensure him to get the order delivered at his place within a reasonable time. What is more important in such case is that I would have to convince him and assure him subsequently that we are the best who could serve them, though, we committed a factual error.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Nehal Ahmad. I pursuing B.A.LL.B (hons) from the Faculty of Law, AMU, Aligarh. Since, my medium of education has been Arabic Arabic at secondary level, I speak Arabic and English fluently. I have a national debater in Arabic and English both at University and national level. I also hold a diploma in Arabic language and literature. I'd like to hone my skills and get the industry experience in this relevant field.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | If you are able to fulfill the expectations of your clients within a time bound manner, you might be deemed as a good customer service provider whereas a great customer service provider not only serves the clients in a best possible way but he also wins the trusts of the clients through his professional integrity.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | 1. One of the essential qualities which is necessary for this job that one should be articulative, persuasive, and imbibing convincing power in order to win the faith of the clients. I do posses that above-mentioned qualities. Moreover, I believe in professional integrity and to achieve the highest standard of reputation for my company. Hence, having interned at some of the public forum, I have further developed the same. I firmly believe to make the life and choice of the clients easier and more accessible by adding a new colour in overall development of my company.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | اسمی نهال احمد. قد زرت بلد لکنو الذي واقعة فی اترابرادیش الهند. بحمد الله قد ذهبت فی الجامعية العالمية مسمی باسم دارالعلوم ندوة العلماء. ماذا اقول بهذه الجامعية لا ریب فیها. قد وجدت ان الدراسة والکتابة و التدريس معروفة و مشهورة فی العالم  کله. یجب علي ان اتذکر بلمقامات التاريخية التی واقعة فی بلد لکنو. ان السیاحة کثيرة جدا فی هذه البلد. ارید ان ازور هذه البلد مرةًثانیةًفی المستقبل القريب . انشاالله اسأل الله عز و جل التوفیق و الثبات

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