Subject: Re: LSM Joining Case Test - Vishal Sharma
From: Vishal Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Dec 2019 07:03:14 -0500

| | LSM Joining Case Test

Name | Vishal Sharma
E-mail | [email-masked]
Phone Number | (091) 8076872226
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb 1 because it is a satisfactory response for the customer because it is confirming all the details of the order.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | There is little difference in making customer's experience good to great by just not solving the query by making a healthy conversation with them by giving all the answers of their query with great satisfaction within the terms and policies of company.And ending the conversation with a happy face.

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