Subject: Re: LSM Joining Case Test - ajeet yadav
From: ajeet yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Nov 2019 00:34:16 -0500

| | LSM Joining Case Test

Name | ajeet yadav
E-mail | [email-masked]
Phone Number | (+91) 9911093141
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | It's clearly mentioned there that the customer can change the address according to his/her choice. The main concern of the customer is resolved. Customer can download the e-tickets online.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | To resolve the customer query within the time frame is called good customer service while if a customer service agent informed to the customer about the causes of concern and future precautions to take care about the product so that he/she will never face such issues is called great customer service.

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