Subject: Re: LSM Joining Case Test - sahil gupta
From: sahil gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Nov 2019 03:31:10 -0500

| | LSM Joining Case Test

Name | sahil gupta
E-mail | [email-masked]
Phone Number | (91) 7985828232
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would sellect blurb 4 because blurb 4 is ensuring to customer that he will receive his ticket before the  event in his address.but first he has to mail his new address.and customer will receive a  mail and a link to track the order .and blurb 4 is informing that customer has informed someone to receive this order

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer service is to provide the all information and services  about product but great customer service also take cares the future need of customer regarding the product so it could be upgraded according to the need of customer .
if we 'll provide good service than customer will use our services but in future if any other will provide great service than he will change .so good customer service is good for present but for future great customer service in important .

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