Subject: Re: LSM Joining Case Test - sandeep kumar soni
From: sandeep kumar soni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Nov 2019 03:13:39 -0500

| | LSM Joining Case Test

Name | sandeep kumar soni
E-mail | [email-masked]
Phone Number | (+91) 9621363477
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I've selected Blurb 2  because this person is seeking for the event tickets in different location and he wanted to deliver this on other location however for the best practice and customer support we will assure him for the best help and also guide him that he can also download the print of that tickets which is easily available.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer is service is about to give customer the proper and satisfactory resolution as per process, but it can be a great customer service with the help of excellent communication so that customer can understand all the things follows the process and he must be follow it, however some times it can be very irritating to customer because he need help at the time and might be possible the process can't help him as he want but we can make it great with our communication and interaction skills so that customer can understand and follows the process.

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