Subject: Re: LSM Joining Case Test - imtiyaj khan
From: imtiyaj khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Nov 2019 03:41:32 -0500

| | LSM Joining Case Test

Name | imtiyaj khan
E-mail | [email-masked]
Phone Number | (110096) 7428124991
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb -4 because it indicates all the criteria which is very important to resolve an issue.   There are so many reasons to select it,if we want to deliver a ticket , we should have full information regarding - name,full address which consists blurb-4. Customer has given only a single information but  in  the fourth blurb it includes all the characteristics which is very important to deliver a ticket . On the basis of these points i selected fourth option which is a very appropriate for the service team.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is that where we can satisfy to the client but a great service is that where we can satisfy a client as well as to the company.A good service has a limitation but a great service has beyond the job.If we provide a great customer service in comparison of good customer service ', the client's faith increases towards a company.

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