Subject: Transcript of 25 Oct 2019 00:29:56. Operator: Arthur. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 24 Oct 2019 18:49:26 -0400

Chat transcript

	

	
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	Arthur Thu, 10/24/19 10:29:56 pm UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 10:29:56 pm
	
		I wonder if you can arrange a 7 day cruise  of Mediterranean and land for Italy.

	Arthur 10:30:20 pm
	
		How many members would there be in the travel group? Please specify if there are children travelling with you.

	Client 10:31:27 pm
	
		may be 4 couples over 70. 7day at asea and 5days on land.

	Arthur 10:32:24 pm
	
		Were you looking for this to be mainly a cruise?

	Client 10:32:56 pm
	
		it's  just about half and half.
	
		land is for amalfi area and/or sicily.

	Arthur 10:35:34 pm
	
		I see. Let's see what we can do, we don't primarily do cruises, but let's explore the options for you. Do you know when you would want to leave?

	Client 10:37:34 pm
	
		Would it possible to arrange a private excursion on ports on cruise.?

	Arthur 10:38:08 pm
	
		We can certainly look into that for you. May I get an approximate idea of the dates of travel, please?

	Client 10:39:16 pm
	
		starting on the last week of May 2020.

	Arthur 10:39:39 pm
	
		Thank you. We can certainly look into the viability of that for you, let me have one of our travel experts contact you. May I get your name, email, and phone number, please?

	Client 10:41:30 pm
	
		cruise like one by Norwegian Epic from Rome for 7 days .
	
		My name is Ik Kim
	
		email [email-masked] and 313-506-5887.
	
		I had a trip to Croatia arranged by you 2 years ago.

	Arthur 10:43:13 pm
	
		Great! Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.
	
		Can I help you with anything else?

	Client 10:44:39 pm
	
		as an alternative to this might be a land tour only for all Italy.
	
		Please list out the cost of this  by items and including the air fares from LAX. Thanks.
	
		pls send me a sample itenery if you have one.

	Arthur 10:46:40 pm
	
		I'll pass this on as well, and we'll get back to you asap, though please bear in mind that our specialty is the land portion of a trip, so we are unable to book flights to and from Europe. We are happy to take care of flights within Europe as part of your trip package, although we are generally unable to use your miles or points for these bookings. If you would like some help or tips, we can give advice for finding flights to and within Europe.
	
		Our sample itineraries that you’ll find at the link below have a Price Guide function where you can enter the number of people traveling, month of travel and category of accommodation to get an instant price estimate.
http://www.jaywaytravel.com/itineraries
	
		Can I help you with anything else?

	Client 10:47:55 pm
	
		No, thanks. good day.

	Arthur 10:48:06 pm
	
		You're welcome. It was nice talking to you. Have a great day, goodbye!

	System 10:49:25 pm
	
		Arthur archived the chat

	19m 29s

Chat has been opened from website: https://jaywaytravel.com/itineraries/rome-amalfi-honeymoon

Referrer: https://jaywaytravel.com/italy/amalfi-coast

Visitor geolocation: Laguna Woods, California, United States / 104.193.0.130

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