Subject: Arabic Language Test - ةmohd irshad irshad
From: ةmohd irshad irshad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Oct 2019 04:27:10 -0400

Foreign Language
Screening Test

Name

ةmohd irshad irshad

Whats your first
language

Arabic

Please answer in
grammatically correct ENGLISH the following situation in 100 words: You are
working for Pizza Hut as a phone order executive. You took the order from a
customer and informed him that his order will be delivered in 30 minutes. The
customer calls you back after 45 minutes complaining that he has not received
his Pizza yet. When you check you realised that you made a mistake and you
entered his address incorrectly. You have the customer waiting on phone, what
would you do in this situation?

respected,sir the delivery boy
has lefttowae

ds destination long bavk. he must be in your colony looking for your
residence.

i think,i had made a mistakeof jotting down , your residence erroneously,hope
this human errot  will be forgiven  by you, kindly, mention your residence
number  again

and the delivery boy  will be at yout door step, because, he is  in your
localiy itseif.

In ENGLISH - Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

i am n
mohd irshad, i am feom jhaekhand,

as for as my qualification is concernd, i have passed alimiyyat from nadwa
coolage lucknow, after that,i have done graduation from jawahae lal nehru
university, new delhi. then i have recrntly compleleted my ma in aeabic from
jawahae lal nehru university, new delhi.

i have participated drama writig avd peresentaion and compittion essay
weriting,

as well as i know aeabic, english, hindi, and urdu.

In YOUR LANGUAGE: What
according to you is the difference between good and great customer
service?

تعني خدمت
العملاءالجيدةالوفاء بواجب العميل تجاه
العميلز, بينما ستكو ن خطمة العملهء الراسعة,
هي الجهجد الﻹ ضافى الذي نبذله. اثناء حل
تقنين العملاء, و لكن ج دون  عبو ر الحدود
المقررة لممثل خجمة خدمة العملاء.

Please answer this question in YOUR LANGUAGE: In 5 sentences please
explain what makes you the right candidate for customer service job.

انا شديد النشاط والدافع. مع صفا ت
التعا ميلمع, التعامل مع  حا لات الضغط في
اخلاق هادية و باردة و مهذب و لطيف الكلام.

لدي ااتقان جيد للغة, لذلك يمكنني ان افهمها و
ااجيب عليها بشكل صحيح الى العميل.

Please
answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about
any city or town that you traveled to

دلهي هي عا صمة
الهند, و هي المدينة الثا نية بعجد مدينة
مومباء,تقع في شما ل البلاد, دلهي الجديدة, هي
مقر ريا سات السلطة التنفيذية, و التشريعية,
والض  والقضا يية في الهند. وهي من مدن العالم
في مجا لات الفنون, والتجارة, والاك  , والمال
واللاعمال, والاعمال, والترفيه,  والتنمية,
وتساهم المواصلات والسياحة في ترسيخ
اهميتها.

بالاضافة الي مدينة جميلة ورشيقة
وانيقة.