Subject: Re: LSM Joining Case Test - Kamil Khan
From: Kamil Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Oct 2019 04:24:25 -0400

| | LSM Joining Case Test

Name | Kamil Khan
E-mail | [email-masked]
Phone Number | (91) 9711489968
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This is suitable blurb for the query as the customer needs the tickets as soon as it is possible and that too he needs a confirmation that they can be delivered to the hotel or not. The process in blurb makes the customer relieved about getting the tickets as he is updating the address on the app and the tickets are being sent by traceable delivery.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is to listen the customers queries, grievances or any other concerns and providing the required solution. Whereas a great customer service is to provide the customer with every extra piece of information available to make his/her current as well as future experiences better.

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