Subject: French Language Test - rykiel beya
From: rykiel beya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Oct 2019 06:41:37 -0400

| | Foreign Language Screening Test

Name | rykiel beya
Whats your first language | French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | welcome to Pizza Hut
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Im rykiel beya, 27 years old from D.R.congo.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | la meulleure service clientele est c'elle qui repond au besoins des ses clients.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | je cherche a connaitre, comprendre les besoins des clients et les aider.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

pendant Que je travallais pour l'eglise de jesus christ de saints de derniers jours dans
la republique democratique du congo comme etant missionnaire en plein temps, j'ai eu la chance de visiter l'une de province la plus connue da la RDC, le KASAI-ORIENTAL dans cette province je eu a visiter la ville de MBUJI-MAYI, NGANDAJIKA, NWENE-DITU puis LUPUTA. comme mes parents sont originnaires de cette province, c'etais pour moi une grande joie d'aller decouvrir la terre de mes ancetre. je eu a aprendre la langue TSHILUBA, ce qui ma aider a mieux se communiquer aver les habitants de cette grande province, de ses villes et ses villages. ce qui a aprofondire ma connaissance consernant le passer de mes parents. apres la province du KASAI-ORIENTAL, je mes suis rendu dans une autre province qui est le KATANGA, encore l'une de plus grande provinces de la RDC, ou se trouve plusiers villes, villages et sous-villages, j'ai fais connaissance a des gens forminable, j'ai adoree la nourriture et leurs culture.

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