Subject: Weekly Report
From: Arnaud Valentin <[email-masked]>
To: Saurabh Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Tamara Marjanovic <[email-masked]>, Felix Descamps <[email-masked]>, Nikolas Su <[email-masked]>
Date: Tue, 15 Oct 2019 20:07:38 +0000

Hi All,

Here is the weekly report for last week's work 7/10 - 13/10

Ashima and Prachi both had some extra time off last week hence their productivity is slightly lower than the other agents. The overall productivity still looks good.

As for the new task it is finally ready for the agents. Nikolas will coordinate with Ashish to schedule training sessions with each agent to train them. The training sessions will most likely take place on Thursday.

As I was off yesterday here is the report for yesterday 14/10/2019

Here are how the queues are looking:

Let me know if you have any questions. Nikolas will be in touch to schedules the training sessions.

Best,
Arnaud