Subject: Arabic Language Test - jagrati pandey jab
From: jagrati pandey jab <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Oct 2019 05:10:50 -0400

| | Foreign Language Screening Test

Name | jagrati pandey jab
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | i would apologize for the same to customer, then i will correct address for delivery, if customer would irritate, i will make understand to customer and ask some more time. according to situation i would give voucher as well.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | my name is jagrati pandey , basically i am from M.P., i have completed my graduation and schooling  from mp as well , i have couple of years work experience in domestic,

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

for good - according to me , if customer ask something and we provide service according to him. this is the good ,

for great- if customer ask something and we provide service more than his expectation, it will be great .

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1- if i committed something to customer , so i have to complete things which i have committed .

2- we should be honest for our work.

3- we should give 100% to our company .

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | about  chitrakoot, that is my favorite place, even it have become my hometown, chitrakot is a tourist place, there are many temples and it is famous for ram's seeta and laxman  because they are lord , they stayed there 12 years , chitrakoot has one big eye hospital as well, people come there for their  treatment, and people visit to see place because that is very peaceful and great place.

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