Subject: Transcript of 12 Oct 2019 23:02:32. Operator: Arthur. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 12 Oct 2019 17:11:27 -0400

Chat transcript

	

	Arthur Sat, 10/12/19 09:02:32 pm UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 09:02:32 pm
	
		Hi! I want to take a trip to St. Petersburg next year, and I'm looking for info on how to get a visa... thought maybe an agency would have a streamlined process for this...?
	
		The trick is I want to take the trip in late April / early may of next year, but starting in mid-november this year I'm going to be traveling for work, and spending a lot of time in Serbia. So if I need to part with my passport to apply for the visa, I want to do it now, before I need to use my passport in mid November

	Arthur 09:04:47 pm
	
		Ah, I see. How many members would there be in the travel group? Please specify if there are children travelling with you.

	Client 09:05:34 pm
	
		5. One is a 12-year old child. 1 is a South African adult.

	Arthur 09:05:58 pm
	
		Does everyone have US passports?

	Client 09:06:07 pm
	
		all except the South African
	
		but South Africa is a visa waiver country for Russia I believe

	Arthur 09:06:44 pm
	
		Understood. How many days (duration) are you planning this holiday for?

	Client 09:07:44 pm
	
		has to be super short because of our work schedule. We'll be flying from Belgrade Serbia. We want to fly into St. Petersburg Thursday April 30th and then out May 2nd
	
		But if it's possible we would prefer applying for the 3-year multiple entry visa rather than a 30 day visa

	Arthur 09:08:32 pm
	
		Thank you. We can certainly look into the viability of that for you, let me have one of our travel experts contact you. May I get your name, email, and phone number, please?

	Client 09:09:03 pm
	
		Justin Partridge [email-masked] 801-362-2807

	Arthur 09:09:11 pm
	
		Great! Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.

	Client 09:09:25 pm
	
		thanks!!

	Arthur 09:09:30 pm
	
		You're welcome! Can I help you with anything else?

	Client 09:10:10 pm
	
		nope that's it!

	Arthur 09:10:28 pm
	
		It was nice talking to you. Have a great day, goodbye!

	System 09:11:26 pm
	
		Arthur archived the chat

	8m 54s

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