Subject: Japanese Language Test - Pradeep Chauhan
From: Pradeep Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Oct 2019 05:25:12 -0400

| | Foreign Language Screening Test

Name | Pradeep Chauhan
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | IN THIS SITUATION FIRSTLY I WILL INFORM THE CUSTOMER THAT THERE IS MISTAKE REGARDING CUSTOMER'S INFORMATION THAT'S WHY IT  TOOK TIME . OUR DELIVERY AGENT IS ON HIS WAY AND HE WILL BE THERE WITHIN 15 MINUTES.   IF IT TOOK MORE THAN 15 MINUTES THEN HIS PIZZA WILL BE FREE.AS OUR MOTIVE IS TO SATISFY CUSTOMER FULLY AND SORRY FOR THE INCONVINIENCE CAUSED BY US .

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

MY NAME IS PRADEEP CHAUHAN .I'M 22 YEARS OLD.MY HOBBIES IS LISTENING MUSIC AND I LOVE TO TALK WITH DIFFERENT PEOPLE AS I CAN SHARE MY THOUGHTS WITH THEM AND LEARN NEW THINGS FROM THEM .I GOT GRADUATED FROM SCHOOL OF OPEN LEARNING AT 2018
AND RECENTLY I GOT PASSED IN JLPT N2. I'VE DONE MY SCHOOLING FROM VANASTHALI PUBLIC SCHOOL .I HAVE EXPERIENCE OF 6 MONTHS AT ECHOSOFT INFOCOM. MY FATHER IS AN OFFICER AT INDIRA GANDHI AIRPORT . I THINK ONE CAN ACHIEVE ANYTHING IF HE TRIES FOR IT .

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

いいサビースととてもいいサビースの違いさは
いいサビースとは接客応対がお客様のある問題解決して差し上げますのことです。
でもとてもいいサビスとは接客応対お客様のある問題解決するだけではなくお客様といい関係を作って１００％満足して差し上げますの事です。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | 私は外国人と話すのが大好きです。そして私は日本人と話す時日本人を友達として話しています。それで日本人といい関係を作る事ができます。これより私は売上の仕事もうした事があります。そこで日本人と何時間話した事もあります。日本人とどういうふうに話したほうがいいかよくわかっています。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

私よく旅行している所はuttrakhandです。uttrakhand へよくいく目的はこれは私の故郷です。世界で一番美し所都も言えます。なぜか言うとuttrakhand を神様が生まれた所と言うより神様が住んでいるようにインドで信じられています。いい空気とかいい環境にめぐられている首都です。空気と言ったらノイダかデーリに住んでいる人々が信じがたいです。山が多くて景色もうとてもきれいし。uttrakhand の言語も違うんです。そこでgardwali語と話しています。uttrakhand の人々は日本人のように見えています。目がちさくて髭もよくないって事。そこに住んでいる皆は旅行者にいつもいい気持ちで歓迎してくれます。uttrakhand で世界に一番有名な動物園もあります。jim corbett national park という動物園です。外国人がよくこれを見に行っています。私たちもう人生に一回uttrakhand を見た方いいと思います。
皆様是非uttrakhand へ旅行しに行ってください。

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