Subject: Re: LSM Joining Case Test - Piyush Kumar
From: Piyush Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Oct 2019 06:22:22 -0400

| | LSM Joining Case Test

Name | Piyush Kumar
E-mail | [email-masked]
Phone Number | (91) 9540456100
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In Blurb 1 customer query is resolved and executive have also requested customer to double check the address to ensure that the tickets will reach to customer at exact address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is to resolving the customer query in a good way and great customer service is by taking the ownership of the customer query and resolving his query till customer is satisfied.

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