Subject: Re: LSM Joining Case Test - ISHAN AHUJA
From: ISHAN AHUJA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Oct 2019 05:32:53 -0400

| | LSM Joining Case Test

Name | ISHAN AHUJA
E-mail | [email-masked]
Phone Number | (110059) 9958622972
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I FOUND THIS BLURB QUITE SATISFYING.BECAUSE OUR MAIN GOAL IS SATISFY THE CUSTOMER TO ITS BEST.

OUR PRIORTY IS YOUR CUSTOM.I WILL MAKE SURE PERSONALLY THAT YOU GET TICKETS ON TIME

WE ARE HIGHLY SORRY FOR YOUR TICKET DELAY

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

GOOD CUSTOMER SERVICE IS THAT YOU TOOK CUSTOMER QUERY AND SOLVE IT IN 2-3 BUSINESS DAYS
BUT GREAT CUSTOMER SERVICE ENSURES AND PURELY SATISFIES THE CUSTOMER ACCORDING TO HIS NEEDS .IT ALSO INCLUDES TO FOLLOW UP YOUR CUSTOMER IN CASE OF FUTURE REQUIREMENTS

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