Subject: Weekly Report
From: Arnaud Valentin <[email-masked]>
To: Saurabh Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Felix Descamps <[email-masked]>, Tamara Marjanovic <[email-masked]>, Nikolas Su <[email-masked]>
Date: Tue, 8 Oct 2019 12:31:42 +0000

Hi All,

Here is the weekly report for last week 30/9 to 6/10

Ashima and Dimpy had some extra time off last week hence their productivity is slightly lower than the other agents.

The skip rate is still at 0 for all agents and the overall productivity looks good.
We are now finalizing last few details before launching a new task. Nikolas will coordinate with Ashish once everything is ready to schedule training sessions with the agents.

Here are how the queues are looking:

Here is also Monday's productivity 7/10

Note at that Ashima was not working yesterday.

Let me know if you have any questions.

Thanks,
Arnaud