Subject: Arabic Language Test - Mohammad Afzal Ansari
From: Mohammad Afzal Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 7 Oct 2019 07:00:04 -0400

Foreign Language
Screening Test

Name

Mohammad Afzal Ansari

Whats your first
language

Arabic

Please answer in
grammatically correct ENGLISH the following situation in 100 words: You are
working for Pizza Hut as a phone order executive. You took the order from a
customer and informed him that his order will be delivered in 30 minutes. The
customer calls you back after 45 minutes complaining that he has not received
his Pizza yet. When you check you realised that you made a mistake and you
entered his address incorrectly. You have the customer waiting on phone, what
would you do in this situation?

when I Take Order from customer
to him delivered pizza with in 30 Minutes if I not delivered on time if customer
call on phone and talk about late first I call to distributor why you are late
if distributor talk about distance or rush so I inform the customer his
situation my be address Mistake and distributor not found long time so I
inform customer for his problem and make sorry. and again  not make  Mistake
for delivery .

In ENGLISH - Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

I am
Passed BA (Fazilat) From Jamia Riyazul Uloom Urdu Bazar jama Masjid Delhi -6 in
1994.

worked as a Arabic Teacher in india

Worked as Secretory in Kingdom of Saudi Arabia in Construction Company (Al -
Harafi Const. Co. in the Projects of  Ministry Higher Education Makkah, Madinah
, & Riyadh

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

جيد
جدا

ممتاز

Please answer this question in YOUR LANGUAGE: In 5
sentences please explain what makes you the right candidate for customer service
job.

السﻻم عليكم ورحمة الله
وبركاته،،،،

كيف الحال يا شيخ أو يا أخي

أي خدمة يا أخي الكريم

ماذا تريد  يا أخي أو يا حبيبي

Please answer this question in YOUR LANGUAGE: In 200
- 500 words please tell us about any city or town that you traveled to

زرت المملكة العربية السعودية
وهناك عملت في شركة مقاوﻻت (شركة أحمد
الحرفي) في مشاريع المختلفة وزارة التعليم
العالي(جامعة طيبة ، الجامعة اﻹسﻻمية
بالمدينة المنورة  وزرت مقامات المقدسة ﻷداء
الحج والعمرة والزيارة  - مكة المكرمة
والمدينة المنورة وهناك نظام السعودية أحسن
في الدول العالم وأيضا حصلت كل مدينة نظيفة
جدا والمملكة العربية

السعودية معروفة في الدول العالم بخصوص
التوحيد ,