Subject: Arabic Language Test - Mohammad Afzal Ansari
From: Mohammad Afzal Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 7 Oct 2019 06:15:09 -0400

| | Foreign Language Screening Test

Name | Mohammad Afzal Ansari
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | when I Take Order from customer to him delivered pizza with in 30 Minutes if I not delivered on time if customer call on phone and talk about late first I call to distributor why you are late  if distributor talk about distance or rush so I inform the customer his  situation my be address Mistake and distributor not found long time so I inform customer for his problem and make sorry. and again  not make  Mistake for delivery .

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I am Passed BA (Fazilat) From Jamia Riyazul Uloom Urdu Bazar jama Masjid Delhi -6 in 1994.
worked as a Arabic Teacher in india
Worked as Secretory in Kingdom of Saudi Arabia in Construction Company (Al - Harafi Const. Co. in the Projects of  Ministry Higher Education Makkah, Madinah , & Riyadh

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

جيد جدا

ممتاز

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

السﻻم عليكم ورحمة الله وبركاته،،،،
كيف الحال يا شيخ أو يا أخي
أي خدمة يا أخي الكريم
ماذا تريد  يا أخي أو يا حبيبي

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

زرت المملكة العربية السعودية  وهناك عملت في شركة مقاوﻻت (شركة أحمد الحرفي) في مشاريع المختلفة وزارة التعليم العالي(جامعة طيبة ، الجامعة اﻹسﻻمية بالمدينة المنورة  وزرت مقامات المقدسة ﻷداء الحج والعمرة والزيارة  - مكة المكرمة والمدينة المنورة وهناك نظام السعودية أحسن في الدول العالم وأيضا حصلت كل مدينة نظيفة جدا والمملكة العربية
السعودية معروفة في الدول العالم بخصوص التوحيد ,

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