Subject: Transcript of 06 Oct 2019 20:18:44. Operator: John. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 6 Oct 2019 14:27:10 -0400

Chat transcript

	

	
		ref https://jaywaytravel.com/tour/sicily/?gclid=Cj0KCQjwoebsBRCHARIsAC3JP0Lzj6GZ8NKwixZCF5LXQbzqwOLmppIQclj9JKhBLUtYSRrV5i--ctIaAgwIEALw_wcB

	John Sun, 10/06/19 06:18:44 pm UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 06:18:44 pm
	
		hello, we are just starting to consider a 2 week trip to Sicily Sept-Oct 2020. So just exploring todaay. We only do self drive vacations, no group tours. Do you arrange these?

	John 06:19:10 pm
	
		Hi, welcome to JayWay Travel.
	
		We specialize in offering customized tours so we will put together a package designed exactly to meet your needs. I will have one of our expert vacation planners get in touch with you to understand your requirements and plan a customized itinerary.
	
		May I get your full name and contact number?

	Client 06:20:00 pm
	
		Frank Ott, 9737222085 (USA)

	John 06:20:42 pm
	
		we specialize in complete packages and  for a complete trip package including our expert trip planning, on-the-ground concierge service, accommodations, transfers, excursions and other local services we are happy to assist.
	
		Whats your email we can reach you at?

	Client 06:21:22 pm
	
		[email-masked]

	John 06:21:41 pm
	
		How many members would there be in the travel group? Please specify if there are children travelling with you.

	Client 06:21:52 pm
	
		2 adults, seniors

	John 06:22:07 pm
	
		How many days (duration) are you planning this holiday for?

	Client 06:22:13 pm
	
		2 weeks

	John 06:22:23 pm
	
		Perfect

	Client 06:22:44 pm
	
		sorry, let's say 10-14 days

	John 06:23:03 pm
	
		Great! Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.

	Client 06:23:27 pm
	
		please only do with email, not phone and thank you

	John 06:23:37 pm
	
		Noted.
	
		Is there anything else I can help you with?

	Client 06:25:42 pm
	
		note, we did visit Sicily 15 years ago, stayed in Palermo, Agrigento, Taormina. Liked those place but do want to visit other regions and we prefer a mix of lux or semi-lux hotels, wineries, beaches. thanks'

	John 06:26:01 pm
	
		Don't worry we will put together a package designed exactly to meet your needs.

	Client 06:26:06 pm
	
		k

	John 06:26:16 pm
	
		Is there anything else I can help you with?

	Client 06:26:37 pm
	
		no

	John 06:26:43 pm
	
		It was nice talking to you. Have a great day, goodbye!

	Client 06:26:57 pm
	
		same to you

	System 06:27:09 pm
	
		Client archived the chat

	8m 25s

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