Subject: Re: LSM Joining Case Test - vinod joshi
From: vinod joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Nov 2019 06:54:39 -0500

| | LSM Joining Case Test

Name | vinod joshi
E-mail | [email-masked]
Phone Number | (011) 9650655618
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i think it is easy.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | conceptually,the main difference between delivering good and providing great customer service is that in the former,you are probably only barely keeping in your customer satisfied;while in the latter,you are not only keeping them satisfied-you are also keeping them loyal.this is very important distinction and the one many services provider do not always get.

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