Subject: Re: LSM Joining Case Test - vishal Nagar
From: vishal Nagar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Nov 2019 03:06:02 -0500

| | LSM Joining Case Test

Name | vishal Nagar
E-mail | [email-masked]
Phone Number | (91) 8448462860
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I would select this blurb because all the details were covered  in this blur from arranging to delivering tickets and also ensure about the customer ticket security .

I would like to add the contact number of the customer because if in any case the seller get confused then he can directly contact the customer by which he can easily deliver the tickets.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

According to me in good cutomer service we meet the customer expectations and give them a satisfaction for their problems.But if i talk about great customer service in it we not only meet the customer expectations but we also exceed it, and giving them both symphathy and  amphaty to the customer by putting our foot in customers shoes , and i will not only provide satisfaction but also to ensure that our customer will never face these kind of problem in future.

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