Subject: Re: LSM Joining Case Test - Anubhav Prasad
From: Anubhav Prasad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Nov 2019 05:37:26 -0500

| | LSM Joining Case Test

Name | Anubhav Prasad
E-mail | [email-masked]
Phone Number | (+91) 9250713490
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would select this blurb as it answers both the questions asked by the customer that when will he have the tickets and can it be delivered to his hotel.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is something what we provide to the customer which is available to us either it solves the problem or not and great service is something when we put efforts to solve the problem of our customer so that he is satisfied with the solution.

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