Subject: Transcript of 15 Nov 2019 21:47:59. Operator: Arthur. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 15 Nov 2019 16:03:22 -0500

Chat transcript

	

	
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	Arthur Fri, 11/15/19 08:47:59 pm UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 08:47:59 pm
	
		My daughter will be studying abroad next semester in Arezzo...we will be meeting her the end of April...want to explore the Tuscany, then go to Florence, Venice, Rome...thinking 10 day stay...do you coordinate travel to the different cities and hotels?  Her student travel agent offers discounts for flights...do you book flights as well?

	Arthur 08:49:33 pm
	
		We can coordinate the cities and hotels. Our specialty is the land portion of a trip, so we are unable to book flights to and from Europe. We are happy to take care of flights within Europe as part of your trip package, although we are generally unable to use your miles or points for these bookings. If you would like some help or tips, we can give advice for finding flights to and within Europe.
	
		How many members would there be in the travel group? Please specify if there are children travelling with you.

	Client 08:52:40 pm
	
		Ok that sounds good...we will be 3 adults...I will get back to you once I have chosen exact dates

	Arthur 08:53:31 pm
	
		We can work with tentative dates as well - do you know approximately when you would want to leave?

	Client 08:54:17 pm
	
		Approximately April 23, 2020 to May 2, 2020

	Arthur 08:54:28 pm
	
		Thank you. We can certainly look into the viability of that for you, let me have one of our travel experts contact you. May I get your name, email, and phone number, please?

	Client 08:55:25 pm
	
		Is that time frame long enough to accomplish visiting the cities I mentioned?

	Arthur 08:57:30 pm
	
		Our planner is going to have to review the dates and itinerary. Given their firsthand experience of the cities, they're the best people to answer that for you

	Client 08:58:06 pm
	
		Ok I can be reached at [email-masked]

	Arthur 08:58:17 pm
	
		Great! Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.

	15m 23s

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