Subject: Transcript of 15 Nov 2019 00:15:33. Operator: Arthur. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 14 Nov 2019 18:30:38 -0500

Chat transcript

	

	Arthur Thu, 11/14/19 11:15:33 pm UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 11:15:33 pm
	
		when is the best time to call to talk to someone

	Arthur 11:16:55 pm
	
		You can contact us during regular business hours (9-5, EST). Was there something I could help you with?
	
		I can have an expert vacation planner get in touch with you with some options, if you'd prefer.

	Client 11:18:29 pm
	
		I want to modify one of the itineraries i see and want a ball park cost....i believe best to call 9-5

	Arthur 11:18:44 pm
	
		Sure, we can do that for you, may I know which itinerary it was? I can arrange a call for you at a convenient time.

	Client 11:20:22 pm
	
		Croatia & Slovenia culinary Exploration

	Arthur 11:20:38 pm
	
		How many members would there be in the travel group? Please specify if there are children travelling with you.

	Client 11:21:03 pm
	
		2 me & my wife

	Arthur 11:21:30 pm
	
		Thank you. How many days (duration) are you planning this holiday for? Do you also know when you would want to leave?

	Client 11:24:32 pm
	
		sept -11 days give or take a day

	Arthur 11:24:39 pm
	
		Thank you. We can certainly look into the viability of that for you, let me have one of our travel experts contact you. May I get your name, email, and phone number, please? Also, when would be the best time for us to call you?

	Client 11:28:53 pm
	
		Ed Koshinski - [email-masked]  -928 472 7131 Monday looks good say 12:30 or 1 eastern time

	Arthur 11:29:48 pm
	
		Great! Thank you for sharing the details, Ed. I will forward your query right away. One of our expert vacation planners get in touch with you on Monday.
	
		Can I help you with anything else?

	Client 11:30:21 pm
	
		no thanks for your help

	System 11:30:37 pm
	
		Client archived the chat

	15m 4s

Chat has been opened from website: https://jaywaytravel.com/itineraries/croatia-slovenia-culinary-tour#itinerary-5-dubrovnik

Referrer: https://jaywaytravel.com/croatia

Visitor geolocation: Payson, Arizona, United States / 47.216.216.16

E-mail from https://www.livechatinc.com/powered-by-livechat/?utm_source=chat_transcript&amp;utm_medium=email&amp;utm_campaign=jaywaytravel.com