Subject: Re: LSM Joining Case Test - Akshay Sharma
From: Akshay Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Nov 2019 09:42:21 -0500

| | LSM Joining Case Test

Name | Akshay Sharma
E-mail | [email-masked]
Phone Number | (+91) 9990295004
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I select Blurb 1, because i think it contains all the relevant information which customer need. I amend the blurb because it should contain solution of the delivery of tickets to customer's door step.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me, in good customer service we provide all relevant information to our client which they want. But in great customer service we give resolution to our customer, in effective and efficient way in humble tone with patience.

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