Subject: Re: LSM Joining Case Test - AMIR IQBAL
From: AMIR IQBAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Nov 2019 03:15:42 -0500

| | LSM Joining Case Test

Name | AMIR IQBAL
E-mail | [email-masked]
Phone Number | (+91) 7006159885
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This blurb lets the customer to receive  the tickets at the desired place of the customer and that is what  customer service service is meant for; to get the queries of the customers resolved.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Basically the customer service helps a customer to get his queries resolved. So if a customer is fully satisfied with the solutions provided by the customer service then we can call it a great customer service and this does not include only the resolving of queries. It also includes  the time you take to resolve the queries and the way you talk to the customer if the customer is on voice service . So the difference lies in the satisfaction of the customer that is how well is the customer satisfied.

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