Subject: Re: SSBS | AD Manager
From: Adithya Srivastava <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Bharat Sharma <[email-masked]>, Mridu Bhatnagar <[email-masked]>, Anush Saxena <[email-masked]>
Date: Sun, 10 Nov 2019 09:27:17 -0700 (MST)

Dear Deeksha, 

I've just spoken to Mr. Ashish, and explained him the whole situation. 

Regards 
Adithya Srivastava 

From: "Deeksha Dadu" <[email-masked]> 
To: "Adithya Srivastava" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "Bharat Sharma" <[email-masked]>, "Mridu Bhatnagar" <[email-masked]>, "Anush Saxena" <[email-masked]> 
Sent: Sunday, November 10, 2019 9:48:43 PM 
Subject: Re: SSBS | AD Manager 

Aditya, can you please urgently call office? He tried calling office but couldn’t get through 

Sent from my iPhone 

On 10 Nov 2019, at 21:34, Adithya Srivastava < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Dear Ashish, 

Since the AD manager was not working for us, we are unable to do any domain password reset. Due to which a customer with ticket #60642 has suffered. We got multiple calls from this customer and the ticket was assigned to Alham, also we have sent him an email keep "Mohammed Kulaib" in CC. 

Kindly get this checked if we can the AD access back, maybe we can use VPN to access the same. 

Regards 
Adithya Srivastava