Subject: Fwd: Audits
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Date: Sat, 9 Nov 2019 03:13:29 +0000

Anush: you did not respond to these chats for 15 minutes??? What is this? You better have a good explanation for this please

Kae: again late response? Explain this please

Sent from my iPhone

Begin forwarded message:

From: "Vodka Bunny!!" <[email-masked]<mailto:[email-masked]>>
Date: 8 November 2019 at 16:10:00 GMT+5:30
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: Audits

Hi Mam,

Please see chat audits from 6th - 7th Nov

COLO

Chat ID: Q0HLKJPPBJ
Agent : Anush
Feedback : Missed chat. Agent didn't respond for 15 mins

Hello, would you like to talk about our services?
Visitor
What is subnet for 10.215.71.142 up
Visitor left the chat.
====================================================
Chat ID: Q0HL2J18ZD
Agent : Anush
Feedback : Missed chat. Agent didn't respond for 15 mins

Hello, would you like to talk about our services?
Visitor
i want all risks for data center
Visitor left the chat.
===========================================
Agent : Kae
Feedback : Almost 2 mins delay

Hello. How may I help you? 5:23:41 am
Hi there 5:23.53 am
sesinu
can u plizz explain to me the different types of tiers 5:25:48 am
sesinu left the chat. 05:27:09 am
================================================

Thanks
Rama