Subject: Audits
From: "Vodka Bunny!!" <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Fri, 8 Nov 2019 16:10:00 +0530

Hi Mam,

Please see chat audits from 6th - 7th Nov

*COLO*

*Chat ID: Q0HLKJPPBJ*
*Agent : Anush*
*Feedback : Missed chat. Agent didn't respond for 15 mins*

Hello, would you like to talk about our services?
Visitor
What is subnet for 10.215.71.142 up
Visitor left the chat.
====================================================
*Chat ID: Q0HL2J18ZD*
*Agent : Anush*
*Feedback : Missed chat. Agent didn't respond for 15 mins*

Hello, would you like to talk about our services?
Visitor
i want all risks for data center
Visitor left the chat.
===========================================

*Agent : KaeFeedback : Almost 2 mins delay*

Hello. How may I help you? 5:23:41 am
Hi there 5:23.53 am
sesinu
can u plizz explain to me the different types of tiers 5:25:48 am
sesinu left the chat. 05:27:09 am
================================================

Thanks
Rama