Subject: Re: LSM Joining Case Test - AKHIL ANANDAN
From: AKHIL ANANDAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Nov 2019 00:34:29 -0500

| | LSM Joining Case Test

Name | AKHIL ANANDAN
E-mail | [email-masked]
Phone Number | (+91) 8921183858
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 4 is the most satisfied reply to the customer because the customer wants the ticket to deliver in the hotel where he/she is staying.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means if a customer makes a query and you dont know the answer to. You put the call on hold to find the answer and then come back to them with it. Great customer service showing  how important the customer to you and by interacting with the customer in friendly - healpful and positive way.

| |

You can edit this submission and view all your submissions easily.