Subject: Re: LSM Joining Case Test - Madhur Trivedi
From: Madhur Trivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Nov 2019 06:14:46 -0500

| | LSM Joining Case Test

Name | Madhur Trivedi
E-mail | [email-masked]
Phone Number | (201308) 7017180796
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would personally select this blurb (4) as in this context the things said by the person is direct to point and by the ways he explained to help was good and will be the same i will use.In this conversation as he asked for the details was not only helpful but also makes things faster.And at last when he was giving advice for any query was well managed.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service when you solve the query of the customer with ease.
Great customer service is when you not only pass the query but also ask him/her if they have any other problem and also greet them on phone.

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