Subject: Re: LSM Joining Case Test - Nikita Sehgal
From: Nikita Sehgal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Nov 2019 01:34:26 -0500

| | LSM Joining Case Test

Name | Nikita Sehgal
E-mail | [email-masked]
Phone Number | (0) 8851561636
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would select this blurb because the customer can get the tickets as e-ticket and can download it because the event organiser issue he tickets near to the event date. As the customer would not like to miss the event he can buy/purchase the instant download e-ticket, where the package is also sold and the customer is also happy with the service and can download the ticket anytime and will not have to worry for changing the delivery address as well.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The difference between good and great customer service is that, we are barely keeping the customer satisfied in a good way, while in the latter we are not only keeping the customer satisfied but also keeping them loyal by giving great customer service.

| |

You can edit this submission and view all your submissions easily.