Subject: RE: Weekly Report
From: Nikolas Su <[email-masked]>
To: Arnaud Valentin <[email-masked]>, Saurabh Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Felix Descamps <[email-masked]>, Tamara Marjanovic <[email-masked]>
Date: Tue, 5 Nov 2019 11:27:21 +0000

Hi Arnaud,

Agents below reported to have the same task and they are unable to either skip or save. I have changed task to VenueGoogleMap and VenueCapacity, doesn't seem to solve the issue too. Could you please flag to website team?

Agents:
[email-masked]
[email-masked]
[email-masked]
[email-masked]

Screenshot please see attach.

Cheers,
Nikolas Su
Event Data Management
Skype: [email-masked]<mailto:[email-masked]>

From: Arnaud Valentin
Sent: Monday, November 4, 2019 9:03 PM
To: Saurabh Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>; Felix Descamps <[email-masked]>; Tamara Marjanovic <[email-masked]>; Nikolas Su <[email-masked]>
Subject: Weekly Report

Hi All,

Here is the report for last week 28/10-3/11

A couple of the agents had some issues early on in the week due to the new task View From Seat Classification not being set up probably. Dimpy has also mostly been using Pryanka's second account.

In terms of productivity there are some big differences in numbers for this past week. Akshay and Dimpy both around 1000 tasks is fairly low. I am assuming that is due to some of the issues we had?

Additionally here is the productivity for the agents today 4/11

In terms of queues, the agents have nearly exhausted the Event Cross list Concert task.
We will need to move onto a different task. Once the agents have exhausted all tasks we will work on VenueGoogleMap and Venue Capacity.

Let me know if you have any questions.

Best,
Arnaud