Subject: Re: LSM Joining Case Test - Ritu Bisht
From: Ritu Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Nov 2019 02:57:57 -0500

| | LSM Joining Case Test

Name | Ritu Bisht
E-mail | [email-masked]
Phone Number | (91) 9873848599
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

customer was anxious about his order
and customer wants faster delivery direct at his hotel address

excutive ansured him
and confirmed the all details, and helped him to how customer could get his order delivery
and further details provided.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer helps according to policies and guide according to rules and give solution according to declarations and rules

but the great customer always hear and feel the concern of customer and give the best solution and make them wow for better assistance, and provide the appropriate details and resolution, according to me the great customer is the only who understand the concern and give their best resolution to their customer

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