Subject: Russian Language Test - Rehan khan
From: Rehan khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Nov 2019 02:33:39 -0500

| | Foreign Language Screening Test

Name | Rehan khan
Whats your first language | Russian
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Firstly, i apologize him for my mistake and then i will try to tell him about my mistake that why it all happens but still he will not understand so i will tell him about the PIZZA HUT offers that if you buy one pizza so you will get one pizza free. But if still he will not understand so i will tell him that if you want so we can pay your money back and again and again i will try to conveince him that please do not cancel the order because he will get bad impretion with our company service if he will cancel our order that is what i will do on that time.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I am 19 year old. I am from agra.
Recently i have done russian language from russian centre of science and culture, i got there highest marks. I always come in top 3 there.
Right now i am pursuing my B.com last year from Krishn College which is situated in Agra. But that is correspondence college.
My hobbies are singing and watching movies. I like to watch action movie mostly
I am fresher, i dont have any kind of experience.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | По мне если человек не оказиваеть хорошево облушивания клиенту как это он не хорошего говорить так это только хорошего но если хорошо в говорить так он отличьно

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

У меня есть очень хорошо комюниканти. Я могу легко говорить с людями.
И в зтом компаний вы хотите человек кто может легко говорить с людями так у меня есть тот качеству.
У меня тоже есть положительний настрой которые помогаите мне давать ответ на все вопросы.
поетому вы должена нанимать мне.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

В дели я пришел первые раэ так для мне это очень болшой город потому что я живу в Агре и тот город не болшой как это дели. Дели очень равиваюийшся город.
В дели есть красний форт
Индия геть
Кутуб минар и тоже метро ЕТС.
Метро очень жорощо в дели это очень удобний и недорогой.
Дели есть очень много трафик. Но дели есть много предложения работь поетому много людяи пришли эдесь найти работать.

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