Subject: Re: LSM Joining Case Test - SHAHID ASHRAFI
From: SHAHID ASHRAFI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Nov 2019 01:25:52 -0500

| | LSM Joining Case Test

Name | SHAHID ASHRAFI
E-mail | [email-masked]
Phone Number | (91) 9560416260
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In Blurb 2 customer is asking about when he/she receive the tickets and in our mail we provided right answer , he/she will receive the tickets  in the week leading up to the event .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Conceptually good customer service and delivering great customer service in that , In the former you are probably only keeping your customers satisfied, while in the later , you are not only keeping customers satisfied , you are also keeping them loyal.

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