Subject: Transcript of 01 Nov 2019 23:25:06. Operator: Arthur. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 1 Nov 2019 18:34:20 -0400

Chat transcript

	

	Arthur Fri, 11/01/19 10:25:06 pm UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 10:25:06 pm
	
		Is this trip with a group? What size?

	Arthur 10:25:32 pm
	
		The only group tours we run are in Italy: http://www.jaywaytravel.com/italy/gourmet-tours
Unfortunately, we don't offer group tours for other countries.
	
		We specialize in tailored holiday packages to Eastern Europe. Travelers design their own holidays by choosing destinations, tours and activities, departure dates and accommodation.

	Client 10:26:32 pm
	
		So I would travel alone.

	Arthur 10:26:50 pm
	
		Do you already have some cities in mind where you want to visit?

	Client 10:27:20 pm
	
		Yes. The ones shown in this trip.

	Arthur 10:27:44 pm
	
		I'm sorry, since I'm not able to look at your screen, could you share the link with me please?

	Client 10:28:40 pm
	
		Ok..It's identified as Ukraine and Moldova's Best

	Arthur 10:29:30 pm
	
		Thank you. This would be for 1 adult, correct? Do you also know when you would want to leave?

	Client 10:29:51 pm
	
		April or May

	Arthur 10:30:25 pm
	
		Thank you. We can certainly look into the viability of that for you, let me have one of our travel experts contact you. May I get your name, email, and phone number, please?

	Client 10:31:27 pm
	
		First, would like to know if I would have a tour director in each city.

	Arthur 10:32:07 pm
	
		Your expert JayWay Tour Manager, based in Europe, will be in touch with you a month before you travel to provide guidance by email or phone, get your time preferences for some services and to make arrangements for any additional activities you wish to add to your itinerary.
	
		Our local representatives, based in regional offices throughout  Central & Eastern Europe are available to provide guidance before your trip by email and also by phone while you're traveling.

	Client 10:33:05 pm
	
		Ok. I'll get back to you another time.

	Arthur 10:33:20 pm
	
		Of course. Can I help you with anything else?

	9m 14s

Chat has been opened from website: https://jaywaytravel.com/itineraries/ukraine-moldova-12-days#whats-included

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Visitor geolocation: Orange, California, United States / 76.91.160.7

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