Subject: Re: LSM Joining Case Test - Sumit Chaudhary
From: Sumit Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Nov 2019 04:26:35 -0400

| | LSM Joining Case Test

Name | Sumit Chaudhary
E-mail | [email-masked]
Phone Number | (+91) 9634504545
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As she mentioned she is staying in a hotel, So she would be expecting a dilevery at her desired place. Moreover i think the fouth blurb is the most satisfactory one as a coustemer i would have been satisfied with that response.Tickets if dilevered to her hotel she would feel more satisfactory and convinient, i would have made sure to asure her that we will provide you the tickets at the particular address only.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Basically a good customer service will provide us with all the details regarding our issue and take a initiative in resolving the issues. But a great customer service will resopnd to a quiery as soon as possible as the basic need of a customer now a days is they don't have much time regarding these issues, so issues should be resolved as soon as possible and al the solutions should be done over a single call.

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