Subject: Re: LSM Joining Case Test - Divya Tripathi
From: Divya Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Oct 2019 05:25:25 -0400

| | LSM Joining Case Test

Name | Divya Tripathi
E-mail | [email-masked]
Phone Number | (+91) 7388344079
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I have selected blurb 2 because in that person have described all the detail from first stage to the end stage. Customer Service is not about telling the person of service only infact the person should also know all about the service they provide to the customer it means awarness of service is also play an important role. Firstly the person should annsoure about the service after that only he/she could explore about the service. In that person have explore the ticket updates step by step. So i would like to go through blurb 2.
Thank $ Regards.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

To acknowledge about the service.
To have a excellent Communication skill.
To have a positive Attitude.
To have cold and cam communication.
To love your service process after that only you can make sure the customer to love that.

| |

You can edit this submission and view all your submissions easily.