Subject: Transcript of 30 Sep 2019 23:41:35. Operator: John. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 30 Sep 2019 17:53:04 -0400

Chat transcript

	

	
		ref https://jaywaytravel.com/tour/baltics/?gclid=EAIaIQobChMIx9yO5cD55AIVARgMCh2XewxdEAAYASAAEgLBXfD_BwE

	John Mon, 09/30/19 09:41:35 pm UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 09:41:35 pm
	
		Sure.

	John 09:41:44 pm
	
		Hi
	
		Welcome to JayWay Travel.

	Client 09:41:58 pm
	
		I haven't finished cursoring below.  Looking for price.

	John 09:42:12 pm
	
		We specialize in offering customized tours so we will put together a package designed exactly to meet your needs. I will have one of our expert vacation planners get in touch with you to understand your requirements and plan a customized itinerary.
	
		May I get your full name and contact number?

	Client 09:43:58 pm
	
		Not really ready to do that yet.

	John 09:44:12 pm
	
		Okay no problem. I'll end this chat but should you need any assistance, please do contact us back

	Client 09:44:24 pm
	
		The Baltic trip I'm looking at is interesting
	
		Can a trip to St. Petersburg and Moscow be added?

	John 09:45:42 pm
	
		Yes, you can customize your trip.

	Client 09:46:24 pm
	
		Okay.  Can you send me or email me a brochure?

	John 09:46:39 pm
	
		We don’t have printed brochures to send out. Because we continually develop and update our offering we have found printing brochures to be uneconomical. You will find information about all our destinations on our website and we would love to prepare a custom-tailored trip plan for you, which we are sure you will find much more useful than a printed brochure.

	Client 09:46:42 pm
	
		I guess that means i'm ready to give you my contact info.

	John 09:47:00 pm
	
		May I get your full name and contact number?

	Client 09:47:31 pm
	
		Name is Hannah Fein.  Contact me at [email-masked]

	John 09:47:45 pm
	
		Whats your phone number we can reach you at?

	Client 09:47:56 pm
	
		Not giving that out.

	John 09:48:19 pm
	
		Ok
	
		How many days (duration) are you planning this holiday for? Do you also know when you would want to leave?

	Client 09:49:15 pm
	
		September or October of 2020.  2-1/2 to 3 weeks??

	John 09:49:28 pm
	
		How many members would there be in the travel group? Please specify if there are children travelling with you.

	Client 09:50:07 pm
	
		My husband and I and one other couple

	John 09:50:45 pm
	
		You mean to say in total 4 persons.
	
		Are we still connected?

	Client 09:52:05 pm
	
		yes, and yes

	John 09:52:21 pm
	
		Great! Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.

	Client 09:52:35 pm
	
		Thanks, John

	John 09:52:44 pm
	
		You're welcome
	
		It was nice talking to you. Have a great day, goodbye!

	Client 09:52:55 pm
	
		Ciao

	System 09:53:02 pm
	
		John archived the chat

	11m 27s

Chat has been opened from website: https://jaywaytravel.com/itineraries/10-days-baltic-capitals-tour#itinerary-1-riga

Referrer: https://jaywaytravel.com/tour/baltics/?gclid=EAIaIQobChMIx9yO5cD55AIVARgMCh2XewxdEAAYASAAEgLBXfD_BwE

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