Subject: Transcript of 27 Sep 2019 00:30:59. Operator: John. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 26 Sep 2019 18:35:05 -0400

Chat transcript

	

	Client Thu, 09/26/19 10:30:59 pm UTC
	
		do you provide air fares also

	John 10:30:59 pm
	
		Hello, Can I help you plan your upcoming vacation?
	
		Hi, welcome to JayWay Travel.
	
		Our speciality is the land portion of a trip, so we are unable to book flights to and from Europe. We are happy to take care of flights within Europe as part of your trip package, although we are generally unable to use your miles or points for these bookings. If you would like some help or tips, we can give advice for finding flights to and within Europe.

	Client 10:33:06 pm
	
		i am working on a land package for italy - rome, florence, naples, pisa, with one of your specialists.
	
		i am having trouble finding good flights into and out of rome or naples
	
		flying from either JFK or IAD

	John 10:33:46 pm
	
		If you would like some help or tips, we can give advice for finding flights to and within Europe.

	Client 10:33:56 pm
	
		yes, need help and tips

	John 10:34:38 pm
	
		We specialize in offering customized tours so we will put together a package designed exactly to meet your needs. I will have one of our expert vacation planners get in touch with you to understand your requirements and plan a customized itinerary.

	System 10:35:04 pm
	
		Client archived the chat

	4m 5s

Chat has been opened from website: https://jaywaytravel.com/italy

Referrer: https://jaywaytravel.com/destinations

Visitor geolocation: Fairfax, Virginia, United States / 70.168.128.221

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