Subject: Arabic Language Test - Fayaz Khan
From: Fayaz Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Sep 2019 03:01:53 -0400

| | Foreign Language Screening Test

Name | Fayaz Khan
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will apologise to him and neatly convince him with my good communication skills in a polite manner This way I will deal the situation.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I have done sslc in 2006 then after went for arabic studies gained a degree in Arabic language I have one year experience as a arabic language trainer.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | The good customer service is that which gains the faith of the customer's dealing with them in a polite&kindly manner providing them good service and the others is vice versa.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | My situation handling ability to manage the customer's very smooth & soft. My good communication skills. My dynamic look.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Bangalore is one of the best cities of India having very pleasant climatic conditions all over the year, having no religious clashes between the people. It's hub of It sector.

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